High Mobility

Redesigned & implemented
Next-Gen Connected Vehicle Platform

ROLE

Lead Designer

team

+7

YEAR

2024

market

B2B, Mobility

High Mobility Console revolutionizes how connected car data is accessed and managed. Our platform unifies data from 500+ models and 22 OEMs, empowering fleet managers and automotive developers to drive smarter, faster decisions. We transformed clunky workflows and a lengthy onboarding process into a sleek, intuitive experience

Challenge

Our platform was outdated. Data was fragmented, onboarding took 20 minutes, and simulation tools were underpowered. We needed to boost sales and active vehicles, empower users with self-service options, and scale rapidly as new brands and data points emerged.

outdated platform

Process

We began by diving deep into user interviews and data analysis. Our research identified 3 key pain points:

Data

Users struggled to navigate scattered, unorganized data.

Onboarding

A 20-minute, cumbersome setup process

API Certificates

Existing streaming methods couldn’t support needs.

To ensure a structured and measurable execution, we defined a roadmap structured around quarters

initial sketches

Given our small team and limited resources, we quickly moved from initial sketches to Webflow prototypes.

initial webflow ideation

As a group, we wireframed and iterated on solutions based on customer feedback and stakeholder input:

CTO/ KV

“Core configurations like consent type and market always visible and locked”

CEO / RV

“A modular system will ensure seamless expansion, allowing the platform to adapt.”

Head of Business / YL

“Price needs to be clear and transparent”

Key solutions

1-Unified Data Model

We restructured data to be organized by brand and package with smart filters. This consolidation eliminated fragmentation, making it effortless for users to find and analyze the information they needed.

2-Optimized Onboarding & Self-Service

By redesigning the onboarding flow and introducing a clear “status” indicator, we cut the process time in half and empowered users to manage and edit their projects autonomously. The status feature helped users understand the current state of their data and what actions were needed at any time.

3- New API Certificates

We modernized our API streaming using Kinesis and integrated two environments (sandbox and live) within a single ecosystem. Concurrently, we upgraded security by implementing 2FA, passkey integration, and significantly increased communication—ensuring users were always in the loop, and integrating Stripe for smooth, secure payments.

Impact

We modernized our API streaming using Kinesis and integrated two environments (sandbox and live) within a single ecosystem. Concurrently, we upgraded security by implementing 2FA, passkey integration, and significantly increased communication—ensuring users were always in the loop, and integrating Stripe for smooth, secure payments.

Data model

Self service

New API Certificates

+20%

Active vehicles per month

+20%

Active vehicles per month

-70%

Customer support dependency

-50%

Support Tickets

-70%

Customer support dependency

Self service

-50%

Support tickets

New API Certificates